Set-and-forget texting that confirms bookings, cuts no-shows and brings past customers back season after season — without anyone on your team lifting a finger
Most home service companies live and die by the next phone call. With SMS automation for home services, your follow-up stops depending on whoever happens to be near the office phone. Confirmations go out the moment a job is booked, reminders fire the day before, and maintenance texts reach past customers exactly when their system, lawn or gutters are due for attention again.
The real money in home services is not the first job — it is the second, third and tenth. A customer who used you once is far easier to book than a stranger clicking an ad. Automated maintenance reminders and win-back sequences quietly work through your entire customer database, turning one-time jobs into recurring service revenue that shows up on your calendar like clockwork.
RS Royal Services Inc designs, writes and manages the entire system for you. We map your service cycles, build the automations, handle compliance and keep everything tuned as the seasons change. Your techs stay on the tools, your office stays out of the weeds, and your schedule stays full.
open rate on text messages
until the average text is read
of recipients text back
automated follow-up running while your crews are on the job
Every appointment triggers an instant confirmation text, followed by an automatic reminder the day before the visit. Customers know you are coming, and your dispatcher stops making reminder calls.
A quick "your technician is on the way" message with an arrival window turns a stressful wait into a five-star experience — and makes sure someone is actually home when your truck pulls up.
Seasonal tune-ups, annual inspections, filter changes, spring cleanups — automated texts go out when each customer is due, rebooking them before they ever think about calling a competitor.
Anyone who has not booked in six to twelve months gets a friendly, well-timed sequence inviting them back. Dormant names in your database become jobs on next week's schedule.
The moment a work order is closed, the customer receives a text asking for a Google review while the experience is still fresh. More reviews mean more calls from local search.
Confirmation prompts and reply-to-reschedule options catch conflicts before they cost you a truck roll, keeping empty slots off your board and revenue on it.
From your customer list to a fully automated texting engine in four steps
We import your customer list, set up compliant opt-ins and chart when each service type comes due again.
Our team writes every confirmation, reminder, review request and win-back message, then wires the triggers to your booking flow.
The system switches on — texts start confirming jobs, chasing reviews and rebooking past customers automatically.
We track replies, rebookings and revenue, then refresh timing and messaging as your busy seasons shift.
Simple weekly pricing, everything managed for you — minimum volume is 5,000 SMS per day
per week · 5,000 SMS per day
per week · 10,000 SMS per day
leads per day — the typical ROI our clients see
of leads typically convert into booked appointments
SMS per day minimum volume to get started
Triggers in your booking and job-completion process fire pre-written texts at the right moment — confirmations at booking, reminders before visits, review requests after jobs and maintenance nudges when service comes due. Once built, it runs on its own.
Yes, when it is set up correctly. We build TCPA-compliant opt-in language into your intake process, honor every opt-out automatically and keep your list clean so your company stays protected.
Most home service companies are up and running within about a week of kickoff — list import, compliance setup, message approval and the first automations included.
Our clients typically see 5–20 leads per day, with 30–40% of those leads converting into booked appointments — on top of fewer no-shows, steadier repeat bookings and a growing review count. Packages start at $1,250/week for 5,000 SMS per day (our minimum volume), with Growth at $2,000/week for 10,000 SMS per day, and we walk through realistic projections for your trade on a free strategy call.
Automation is one piece of a complete texting program. Explore how we help home service companies and the trades put SMS to work across the whole customer journey.
Book a free strategy call and see exactly which automations would fill your calendar first
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